RWFM (Roze Wood Floret Merchandise) is a homegrown brand specializing in
handcrafted, artificial floral products, decor items, and crochet-themed merchandise

You can place your order directly through our website. Browse the catalog, select your
items, and proceed to checkout.

Yes, we deliver pan-India through trusted courier partners

Orders are processed within 2-4 business days, and delivery usually takes 5-8 working
days based on your location.

We accept limited customization requests depending on the product. Please contact us
through WhatsApp or email before placing a custom order.

Currently, we only accept prepaid orders via secure online payment methods.

Once your order is shipped, you will receive a tracking link via SMS/email. You can also use the “Track Order” page on our website.

Please contact us within 48 hours of delivery with photos of the damaged or incorrect
item. We will arrange a replacement or store credit as applicable

Orders can be cancelled within 12 hours of placing them. We do not accept returns unless
the item is damaged or incorrect.